With Poly Resident Technical Services, the right skilled resources to support your UC environment are available from a fourtiered model allowing ?exibility and scalability in price. Options include onsite Resident Technicians or Resident Engineers, and onsite or remote Solution Engineers- your choice. And, if you require Secret or Top-Secret Security Clearance for any of the resources, we can support that, too.[1,2,3,4]

Maintain smooth communication

Gain the resources you need that are dedicated to meet the unique needs of your mission-critical UC solutions running smoothly and optimized to support the communication and collaboration that enable better business outcomes.

Extend IT resources

A trusted resident advisor reduces the burden on your IT team, providing a range of system administration and support duties across the solution lifecycle from installation to resolving issues to managing end-of-life, and freeing your IT professionals to handle other issues.

Faster issue resolution

Minimize unproductive time with the highest level of support and fastest response times. The resident technician will provide a single point of contact and day-to-day management support with the right Poly resources to ensure rapid resolution of critical tasks and issues.